We are very sorry that you are disappointed with the application.We welcome every feedback and aim to improve the language learning experience for all our customers.We have to build the sale price into the price of the app itself. Apple unfortunately doesn’t provide us with a mechanism to give discounts for our apps. It may be the case that you bought the upgrade from a free/lite version and then had to reinstall the application.As long as you use the same i Tunes account as the one that you bought the application with, you should be able to download the application again for free.If you upgraded an application from the free/lite version and had to reinstall it, you are not required to pay for the upgrade again. If the app has a settings screen, look on the settings screen for a Restore Purchase button. Although the button will still say “buy”, there will be a message saying you can get the upgrade for free when you click it.If you purchased an app from the Apple App Store, you will need to contact Apple directly about a refund as they have total control over the billing process.If you purchased an Android app through the Google Play Store, please contact us via email with your request. Currently there is no discount system built into the i Tunes App Store. That coupon is only valid for subscriptions to our language learning websites.
Since the last five years, Castleton based in India have made life easier for clients in UK, Germany and Australia by assisting them with bookkeeping, accounting & data management.
Our accounting outsourcing service is accurate, dependable and flexible enough to stay aligned to your preferences.
The Google Play support team should be able to help you with issues related to downloading and purchase of the application from the Google Play Store.
If you deleted the application and want to reinstall it, you will not be required to pay for the application again.
Hallmarks of our BPO service – Efficient communication, meeting deadlines and a friendly service .
Below you’ll find the answers to commonly asked questions and issues with our language learning apps.